B2C-oriented quality control of logistics services based on an economic perspective
Keywords: quality standards; data and analytics; optimisation of operations; feedback; economic benefit
Kyrgyz State Technical University named after I. Razzakov
720044, 66 Ch. Aitmatov Ave., Bishkek, Kyrgyz Republic
Xueqing Liu, Amangeldi Zhumadilov, Madina Myrzalieva, Avaz Kazakov, Aigerim Akmatova
Keywords: quality standards; data and analytics; optimisation of operations; feedback; economic benefit