B2C-oriented quality control of logistics services based on an economic perspective

Xueqing Liu, Amangeldi Zhumadilov, Madina Myrzalieva, Avaz Kazakov, Aigerim Akmatova

Keywords: quality standards; data and analytics; optimisation of operations; feedback; economic benefit

DOI: https://doi.org/10.52566/msu-econ2.2024.42